At Faberico (“we”, “us”, “our”), we are committed to safeguarding the privacy of our customers and users (“you”) when you interact with our website, https://faberico.com. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights in relation to that data. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide our services efficiently, improve your experience, and enhance the functionality of our website. The information collected may include:

• Personal Identifiable Information (PII): This refers to information that can be used to identify you, such as your name, email address, phone number, shipping address, billing address, and payment details. You provide this information when you create an account, place an order, or contact us for support.
• Non-Personal Information: This is data that does not identify you personally and includes technical information such as your IP address, browser type, device details, and browsing behavior (e.g., pages visited and time spent on the Site). We collect this information to analyze trends, manage the Site, and optimize user experiences.
• Cookies and Tracking Technologies: Cookies are small text files stored on your device to recognize repeat visitors and track browsing patterns. We also use similar technologies like pixel tags to collect information about your interaction with our Site, emails, and advertisements. This helps us improve our content and tailor offers that are relevant to you.

2. How We Use Your Information

We use the information we collect to operate our business, deliver services, and enhance your experience on our Site. Specific purposes for which we may use your personal data include:

• Order Fulfillment and Customer Service: We use your PII to process and fulfill orders, keep you informed about the status of your purchase, and manage any related customer service inquiries.
• Personalization of Services: Your information helps us tailor our services and product offerings to better suit your preferences and needs, providing a more personalized experience.
• Marketing and Promotional Communications: If you opt-in to receive communications from us, we may use your email address and other contact information to send you promotional offers, newsletters, and updates about new products or services. You can opt out of these communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Improving Our Website: Non-personal information, along with data collected through cookies, helps us analyze user behavior, monitor traffic patterns, and improve the usability, functionality, and content of our Site.
• Compliance with Legal Obligations: In some cases, we may need to process and disclose your personal information to comply with applicable laws, regulations, or legal processes.

3. Sharing and Disclosure of Information

We respect your privacy and will not share your personal information with third parties for their marketing purposes without your consent. However, we may share your information in the following circumstances:

• Service Providers: We may engage third-party companies to perform services on our behalf, such as payment processing, shipping, customer support, and marketing services. These service providers may have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality of your data.
• Business Transfers: In the event that we undergo a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or business entity. You will be notified of such changes via email or a prominent notice on our Site, along with your options regarding your data.
• Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe such disclosure is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) prevent fraud, or (iv) protect the personal safety of our users or the public.

4. Cookies and How We Use Them

Cookies are essential to providing a smooth browsing experience on our Site. We use different types of cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the website to function properly. They allow you to navigate the Site, access secure areas, and use essential features like shopping carts and payment processes.
• Performance Cookies: These cookies help us understand how users interact with our Site by collecting information on the number of visitors, which pages are visited, and how long users stay on each page. This data is aggregated and anonymized, so it does not identify you personally.
• Functionality Cookies: These cookies remember your preferences and choices to enhance your experience when using the Site. For example, they allow us to remember your language selection or items in your shopping cart.
• Targeting/Advertising Cookies: We may use these cookies to deliver ads that are relevant to you. These cookies track your browsing behavior across websites and may be placed by us or third-party advertising networks.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site and limit your ability to use some features.

5. Security of Your Information

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and firewalls. However, no method of transmitting data over the internet or storing data electronically is completely secure, and we cannot guarantee the absolute security of your information.

If you suspect that your account or personal information has been compromised, please contact us immediately at support@faberico.com.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You have the right to access the personal information we hold about you and request corrections if any data is inaccurate or incomplete.
• Deletion: You may request that we delete your personal information from our records, subject to any legal obligations we may have to retain certain data.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or newsletters, you can opt-out by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at support@faberico.com.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Any updates to the policy will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: support@faberico.com

This Privacy Policy was last updated on 20 October 2024.